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23+ Years Experience across 10+ verticals in the BPM space

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ABOUT

Your trusted partner in the Business Process Management (BPM) space.

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We are a team of dedicated professionals who are passionate about delivering the highest quality of services to our clients. Established in 2023, our primary goal is to provide our clients with the serenity they aspire for when outsourcing services to their partners.

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At Nirvaana CS, we understand that the success of your business relies heavily on the quality of services you receive. We strive to be the best in the industry, delivering unparalleled expertise and exceptional customer service.

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Whether you are looking for outsourcing solutions, business process consulting, accounting solutions, or technology solutions, our team is here to help. Let us help you achieve your business goals and experience the peace of mind that comes with working with a trusted partner like Nirvaana CS.

About

Services

Highly Cost effective, Qualitative Accounting services, Omni Channel support, Customer Service Support, Back office support, Supporting every phase of a customer life cycle across verticals like Healthcare, e-Commerce, BFSI, Telecom, Travel & Tourism 

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Accounting Services

Services at a fraction of a cost incurred on-shore like Book Keeping, Quick Book entries and submission, Weekly and Monthly reconciliation, Accounting statements, AR & AP

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Voice Services

Services addressing various phases of a customer life cycle journey starting from Lead generation, Sales, On-boarding to Order taking, Order Tracking, Tech Support, After-sales services, Retention & Win-back

WFM & RTA Services

WFM Services - Comprehensive Forecasting, Scheduling, Manpower planning, Variance analytics

RTA Services - critical SL influencers monitoring like Schedule adherence tracking and monitoring, Queue monitoring,  AHT monitoring, Attendance tracking, Break tracking, 

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Back Office Services

Non-voice services encompassing Data-entry, Accounting, Order status updates, Image sorting for AI & ML, Data sorting, Reports & Analytics, Cataloguing

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Our Commitment

We commit to all our prospect clients to constantly strive and contribute to one of the 3 most important factors for any business

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Cost Reduction

We guarantee your invoice would be a bare minimum 15% lesser than the cost incurred by you currently for the same services

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Optimal Quality of Service

We commit to optimal quality of services and constant endeavor to leave a sweet lasting impression on your end users

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Cost Savings

We will bear all the transition costs until the start of training. No set up costs, add on costs or pass on costs of any sort or hidden costs unless and until  explicitly agreed to

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"Highly recommend Nirvaana CS as a strategic resource for business process outsourcing."

​"Nirvaana CS was chosen to provide Community Healthcare Partners with blended call center outsource services due to its agility, experienced management team, and quality agents. Nirvaana CS was able to staff, train, and deploy quickly, which was essential to our success in launching a healthcare patient outreach program. The Nirvaana CS staff worked closely with Community’s team to ensure continued relevant communication in addition to the daily business intelligence provided by Nirvaana CS. When necessary, Nirvaana CS was able to immediately deploy additional resources to support a temporary increase in volume. For these reasons, I highly recommend Nirvaana CS as a strategic resource for business process outsourcing."

-Healthcare Client

Client Testimonials

"The Nirvaana CS team has been thoroughly professional in their approach and has been a quality partner for us."

​"The Nirvaana CS team has been thoroughly professional in their approach and has been a quality partner for us in the short term project that we had for them. We are looking forward to working with them in the future as well."

-Home Renovation Client

Contact

CONTACT
US

Mail to : info@nirvaanacs.com

Contact : +1 864 674 4896

VISIT
US

Door No.20, Park Circle Building 3rd floor, Moores road off college road Thousand Lights, Chennai - 600006

TELL
US

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© 2023 by Nirvaana CS

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